JumpSeat exists to eliminate random acts of sales and marketing.

JumpSeat is a hybrid creative agency advisory organization. We work alongside B2B marketing and revenue-generating teams in the US to drive financial growth and success for our clients across various business focus areas including sales, marketing, business development, partnerships, operations, and enablement.

Our team has an opening for an Account Specialist to lead several clients across various B2B industries, including SaaS, manufacturing, and transportation.

In this role, you will become a trusted advisor to our clients with the full force of the JumpSeat team behind you. As the key point of client contact, you can expect to lead campaign strategy and execution, improve or introduce performance marketing initiatives, and lead client workshops. One thing is for sure, no two days in this role will be alike!

Responsibilities and Expectations

• We are a fully remote, diverse team distributed across the US and Latin America. We have a core team and rely on a trusted network of freelancers who work with us regularly. Our ideal candidate must be able to communicate effectively and ensure the on-time delivery of materials while working across time zones and working styles.
• We work in a dynamic and fast-paced environment. JumpSeat team members must feel comfortable managing multiple deliverables across clients. The ideal candidate will demonstrate an ability to execute across a wide range of varying capabilities – from branding to demand generation and more.
• We act as an extension of our client’s team. This individual will serve as the primary contact for assigned clients, understanding their goals, formulating strategies to address their business challenges, providing project updates, and addressing inquiries. Wherever possible, they should strive to add value to client relationships providing recommendations to drive long-term client retention and organic growth.
• We collaborate to drive continuous improvement: this role will work closely with internal teams on activities that include project planning and timeline development, creative feedback sessions, campaign performance reviews and optimization, and long-term client strategy development.

What to expect about this role:

Client relationships (60-65%):

• You will build and grow strong relationships with our clients – advising, supporting, and guiding them through strategic project plans to help them grow their bottom line.
• You will deliver weekly/biweekly presentations to internal and client stakeholders, providing updates on KPIs and deliverables in regular status meetings.
• You will analyze and present performance results across a diverse range of campaigns, including paid media, email marketing, website/landing page development, and more. You will lead & facilitate workshops both in-person (if needed) and digitally for diverse groups of stakeholders.

Delivery and execution (35-40%):

• You will collaborate with our internal team to develop comprehensive marketing strategies aligned with clients’ objectives.
• You will work alongside the JumpSeat team to drive quality results for our clients in a timely manner.
• You will help execute all campaigns, tactics, and initiatives in B2B sales and marketing. This is a hands-on role: you will need to be resourceful and not afraid to get into the weeds.

Our ideal candidate has:

• Exceptional communication skills, both written and verbal.
• 2 to 4 years of experience within an agency, management consulting, or start-up environment is a must. We value resourcefulness and the initiative to tackle challenges head-on.
• Ability to develop strategies for long- and short- term projects
• Strong time management and organization.
• A hands-on attitude with a streak of curiosity. No task is small and leaves no stone unturned.
• Is tech-savvy: has expertise with technology such as CRM tools (HubSpot and Salesforce), sales engagement platforms such as Outreach, analytics tools, and other marketing and sales platforms. Ability to learn new tools on the go.
• The ability to efficiently analyze high volumes of data and advise executive stakeholders on key actions to take.
• The ability to think creatively in developing content and messaging for campaigns.
• Being able to provide and receive constructive feedback.
• Bachelor’s degree or higher in marketing, business development, strategic communications, or a related field preferred.

JumpSeat is a hybrid agency & consultancy that empowers B2B marketing and revenue teams. We partner with US clients across sales, marketing, business development, and operations to unlock growth and help our clients achieve their goals.

As the Creative Director, you will play a pivotal role in the growth and evolution of JumpSeat. You’ll set the standard for creative excellence across the agency: from brand development to campaign concepts and everything in between, we seek a visionary and hands-on leader to spearhead all creative endeavors across the company.

This is a senior position that demands a passionate individual with a proven track record of success in a fast-paced environment.

Our Ideal Candidate:

• Is a seasoned professional with experience as an ACD, Creative Director, or in a similar senior role at a leading agency who is interested in doing strategy as well as hands on work.
• Has a diverse creative powerhouse with expertise in branding, website design, campaign development, and digital display advertising.
• Has the ability to “hit-the-ground-running” by quickly understanding our clients culture and brand voice.
• Is a collaborative leader who thrives in a team environment, comfortable providing constructive feedback and direction to copywriters and designers. Experience leading freelance collaborators is definitely a plus for this role.
• Is a process-oriented individual with a proven ability to manage multiple projects simultaneously and deliver high-quality work on time and within budget.
• Is an experienced leader with a passion for mentoring and building a strong creative team.
• Has excellent communication skills and feels comfortable presenting creative concepts to existing and new clients.

 Nice to have:

• Adept at using Figma and Adobe Suite; additional design software experience is a plus.
• Experience in the B2B space is a plus, but not a requirement.

Responsibilities:

• Lead and manage all creative endeavors across the company, ensuring brand consistency and a high standard of quality.
• Develop and execute comprehensive branding strategies.
• Oversee website development and design projects.
• Conceptualize and manage digital advertising campaigns.
• Provide creative direction and feedback to copywriters and designers.
• Collaborate with account and strategy teams to ensure creative alignment with business goals.
• Lead the creative team through the new business pitch process, developing compelling presentations.
• Lead process improvements and adherence to best practices across the agency.
• Foster a positive and collaborative work environment, mentoring and inspiring team members.
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
• Be the central point of contact for all creative deliverables, ensuring everything meets brand standards and deadlines.

What is in it for you?

• You’ll be able to directly influence a key function in our business, leading the way for our creative team.
• You’ll join a team of amazing people that will inspire you and support you every step of the way.
• You’ll join a remote first company with colleagues in the US and Buenos Aires.
• You’ll find a place to grow and develop: we support all our crew members with a yearly $1000 Development Budget
• We celebrate you: on your first anniversary you’ll receive a $500 Anniversary flight to go anywhere in the world
• We recognize each other: We leverage Hey Taco for our daily recognition. We also have a great rewards program associated with it!
• We thrive in balance: Unlimited PTO, Summer Fridays, Time off between holidays? You name it, we’ve got it.

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